Terms of Service

Last updated: December 2024

1. Acceptance of Terms

By accessing and using EbVibe's website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

EbVibe provides digital music services including but not limited to:

  • AI-powered music mastering
  • Audio restoration and enhancement
  • Sound mixing and mastering
  • Professional audio processing
  • Music production consultation

3. User Responsibilities

3.1 Account Registration

To access certain services, you may be required to create an account. You are responsible for:

  • Providing accurate and complete information
  • Maintaining the security of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use

3.2 Acceptable Use

You agree to use our services only for lawful purposes and in accordance with these Terms. You agree not to:

  • Upload content that infringes on intellectual property rights
  • Use our services for illegal activities
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt our services
  • Upload malicious software or content

4. Intellectual Property Rights

4.1 Your Content

You retain ownership of any content you upload to our services. By uploading content, you grant us a limited license to:

  • Process and enhance your audio files
  • Store your files temporarily for service delivery
  • Use your content for quality improvement (anonymized)

4.2 Our Content

All content on our website, including text, graphics, logos, and software, is owned by EbVibe and protected by copyright laws.

5. Payment Terms

5.1 Pricing

Service prices are listed on our website and may be subject to change. We reserve the right to modify pricing with 30 days' notice.

5.2 Payment Processing

Payments are processed through secure third-party payment processors. You agree to provide accurate payment information and authorize us to charge your payment method.

5.3 Refunds

Refund policies vary by service type. Generally, we offer refunds within 7 days of purchase if services have not been delivered. Contact us for specific refund requests.

6. Service Delivery

6.1 Turnaround Time

We strive to deliver services within the timeframe specified for each service. However, delivery times may vary based on project complexity and current workload.

6.2 Quality Assurance

We maintain high standards for our services. If you are not satisfied with the results, we offer one revision per project at no additional cost.

6.3 File Formats

We accept common audio formats including WAV, MP3, AIFF, and FLAC. Final deliverables are provided in high-quality formats as specified in your service package.

7. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

8. Limitation of Liability

To the maximum extent permitted by law, EbVibe shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use.

9. Disclaimers

Our services are provided "as is" without warranties of any kind. We do not guarantee that our services will meet your specific requirements or that the service will be uninterrupted or error-free.

10. Termination

We may terminate or suspend your access to our services immediately, without prior notice, for any reason, including breach of these Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

12. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the modified Terms.

13. Contact Information

If you have any questions about these Terms of Service, please contact us:

  • Email: legal@ebvibe.com
  • Website: www.ebvibe.com
  • Address: [Your Business Address]